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Client Acquisition: Where Can You Get Clients as a Virtual Assistant? Part 2
In Part 1, we talked about two major places freelancers and Virtual Assistants can get clients:
- Freelance platforms
- Social media platforms and online communities
Now, let’s talk about the third one.
3. Referrals, word of mouth, and physical gatherings
Another way to get clients is through referrals, word of mouth, and physical gatherings.
Do not think clients can only come from online platforms.
Sometimes, clients can come from people who already know you.
They can come from friends, family, former colleagues, church members, community members, classmates, business contacts, or people you meet at events.
You can also meet potential clients at:
Seminars
Conferences
Business events
Training programmes
Networking events
Workshops
Church or community gatherings
Local business environments
If you are in a place where business owners, coaches, professionals, entrepreneurs, or organisation leaders are gathered, you can introduce yourself and talk about the service you offer.
This does not mean you should force yourself on people.
It does not mean you should sound desperate.
It simply means you should learn how to talk about what you do clearly.
For example, if you meet someone who runs a small business and you notice they are struggling with admin work, customer messages, social media posting, email management, appointment scheduling, or organising their business tasks, you can politely introduce what you do.
You can say something like:
“I support business owners with admin tasks, inbox management, scheduling, customer support, and other backend tasks so they can have more time to focus on running the business.”
That is you positioning yourself.
Sometimes, people will not know they need your service until you explain it in a way that connects to their business problem.
You can also get clients through word of mouth.
This means someone who knows what you do can recommend you to another person.
But for people to recommend you, they must first understand what you do.
That is why you need to be clear when you introduce yourself.
Don’t just say:
“I am a VA.”
Explain the kind of support you provide.
For example:
“I help coaches manage their emails, schedule calls, organise client information, and support their online programmes.”
Or:
“I help small business owners respond to customer enquiries, organise orders, manage admin tasks, and keep their business communication structured.”
The clearer you are, the easier it is for people to remember you and refer you.
So, where can freelancers get clients?
From what we have discussed, freelancers and Virtual Assistants can get clients from three major places:
- Freelance platforms
- Social media platforms and online communities
- Referrals, word of mouth, and physical gatherings
But each place requires a different approach.
If you are using a freelance platform, set up your profile properly.
Make sure your profile speaks to the kind of client you want to attract.
Learn how to read job descriptions.
Learn how to send good proposals.
Learn how to explain your value clearly.
If you are using social media platforms or online communities, position yourself properly.
Make sure your profile shows what you do.
Connect with the right people.
Engage with the kind of people you want to work with.
Join communities where your potential clients are active.
Contribute meaningfully.
Do not spam people.
Show that you understand the problems your potential clients may have.
If you find a potential client online and you can reach them through comments or DM, you can start a professional conversation from there.
But sometimes, you may not be able to reach them through comments or DM.
That is why you need to learn how to find their email or contact details and reach out professionally.
Please watch the video I shared in this same Teaching section on:
“How to Get Clients Outside Upwork”
That video will help you understand how to find client details and reach out to potential clients outside Upwork.
You should also watch the lead generation videos because they will help you understand how to find useful client information from websites, social media platforms, LinkedIn, online directories, and other online spaces.
This is very important because getting clients outside freelance platforms often starts with knowing how to find the right people and their contact details.
If you are using referrals, word of mouth, or physical gatherings, learn how to introduce yourself clearly.
When you meet people, don’t just say you are looking for work.
Talk about the kind of support you provide.
Talk about the kind of people you help.
Talk about the kind of problems you can solve.
If you meet someone who could potentially hire you because of their business, organisation, or workload, you can politely pitch your service.
But in all of this, one thing is very important
Know who your client is.
This is why client avatar is very important.
When you know your ideal client, it affects everything.
If you are using a freelance platform, your client avatar will help you set up your profile in a way that speaks to the kind of client you want to attract.
If you are using social media, your client avatar will help you know the kind of people to connect with, the kind of posts to engage with, and the kind of content to create.
If you are joining online communities, your client avatar will help you know which communities to join and how to show up there.
If you are attending events or meeting people one-on-one, your client avatar will help you know who to speak to and how to explain your service to them.
So before you start saying, “I need clients,” first ask yourself:
Who do I want to work with?
What kind of business do they run?
What problems do they have?
What support can I provide for them?
Where do they spend time?
How can I position myself where they can see me?
How can I explain my service in a way they will understand?
That is how client acquisition starts.
So please, go through Part 1 and Part 2 carefully.
Then watch the videos on how to get clients outside Upwork and lead generation so you can see the practical side of what we have discussed.
Watch, practise, and ask questions if you need clarity.
