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How To Create Your Own Client Avatar
Hello Hubstars,
This is a continuation of our teaching on client avatar.
By now, you should understand that a client avatar means the kind of person, business, or organisation you want to work with as a Virtual Assistant.
But it is not enough to only know the meaning. You need to sit down and create your own client avatar.
This assignment is important because it will help you stop looking for clients blindly.
Many people are struggling to get clients outside freelance platforms because they do not even know who they are looking for.
They say, “I want clients.”
But what kind of clients?
When you know your client avatar, it becomes easier to know the kind of people to add to your LinkedIn network, the kind of people to connect with, the kind of Facebook groups to join, and even the kind of people to look out for at networking events.
It will also help you know what skills to focus on.
For example, if you say you want to offer automation support, you still need to know the kind of client you want to support with automation.
A coach may need automation for student onboarding.
An e-commerce business may need automation for orders and customer follow-up.
A real estate business may need automation for leads and appointment booking.
So if you do not understand what your ideal client needs, you may learn automation, but not the kind of automation your client actually needs.
That is why this assignment is important.
Answer these questions:
1. Who do I want to work with?
Mention the type of business or person you want to support.
For example: coaches, consultants, real estate agents, e-commerce brands, clinics, course creators, content creators, small business owners, or any other group you are interested in.
2. What industry are they in?
Mention the industry or niche they belong to.
3. What kind of work do they do daily?
Think about their normal business activities.
What do they sell?
Who do they serve?
How do they run their business?
What kind of tasks happen in their business every day?
4. What problems or challenges do they face?
What is stressing them?
What takes their time?
What are they struggling to manage?
What do they need help organising?
What kind of support can make their work easier?
5. What tasks can a Virtual Assistant help them with?
At this point, please do not guess.
Go to a freelance platform or job board and search for jobs posted by your ideal kind of client.
For example, if you choose real estate business owners, search for real estate VA jobs, real estate assistant jobs, realtor assistant jobs, property management assistant jobs, or jobs posted by real estate agents and companies.
Open at least 5 to 10 job posts and copy the job descriptions.
Then study them carefully.
You can also paste those job descriptions into ChatGPT or any AI tool and ask:
“What are the common tasks in these job descriptions?”
“What kind of support do these businesses need from a Virtual Assistant?”
“What are the repeated responsibilities across these jobs?”
This will help you understand the actual tasks a Virtual Assistant can help that type of client with.
You are not just guessing what they need. You are using real job descriptions to see what that kind of client is already hiring people to do.
6. What skills do I need to learn to support them well?
Use the job descriptions you copied in question 5.
From those job descriptions, identify the skills they keep asking for.
You can also paste the job descriptions into ChatGPT or any AI tool and ask:
“What skills are these clients looking for?”
“What skills should I learn if I want to support this type of client?”
“What skills appear repeatedly in these job descriptions?”
This will help you stop learning randomly.
You are not just learning CRM because someone said “learn CRM.”
You are not just learning automation because someone said “automation is good.”
You are learning based on what your ideal clients actually need.
7. What tools do they likely use?
Still use the job descriptions you copied.
Check the tools mentioned in the job posts.
Are they mentioning Google Workspace, Trello, Asana, ClickUp, HubSpot, Notion, Canva, Calendly, Slack, Zoom, Airtable, GoHighLevel, Shopify, Airbnb tools, or any other platform?
Write them down.
If the same tool keeps appearing in many job descriptions, that is a sign that you may need to learn it.
This is how you choose tools with sense, not by guessing.
8. Where can I find this kind of client?
Now think about where your ideal client is likely to show up.
Are they on LinkedIn, Facebook groups, Instagram, business communities, networking events, freelance platforms, or industry groups?
This will help you know where to search, connect, engage, and position yourself.
9. How can I position myself in front of them?
Now that you know who your ideal client is, think about how you can show up in front of them.
What kind of content can you post that will make them see you understand their business?
What kind of message can you send when connecting with them?
Does your pitch need a sample?
What kind of sample can you create that will build trust and show that you understand their needs?
For example, if your ideal client is a real estate business owner, you may create a lead sheet, listing tracker, follow-up tracker, or simple CRM sample.
If your ideal client is a coach, you may create an onboarding checklist, content calendar, email response template, or automation flow sample.
The goal is to position yourself in a way that makes the client feel:
“This person understands the kind of support I need.”
10. Write your client avatar profile
Now bring everything together in one simple summary.
Use this format:
“My ideal client is a ________ in the ________ industry. They usually struggle with ________. They need help with ________. To support them well, I need to learn ________ and understand tools like ________. I can find them on ________. I can position myself by ________ and create samples like ________ to show that I understand their needs.”
When you understand your client avatar, you will know who you are trying to serve, what they need, where to find them, what skills to learn, what tools to pay attention to, and how to position yourself better.
This is how you stop looking for “any client” and start looking for the right kind of client.
