Post

GETTING CONFIDENT & KICKING OUT IMPOSTER SYNDROME - How to Sell My Services

AnonymousLevel 1
Hello everyone. Thank you to the 360 freelance community for giving us this space to share and learn, i am still learning to walk around the platform - maybe we'll get a walkthrough of the space sometime in the future. My issue with freelancing now is CONFIDENCE and getting out of the IMPOSTER SYNDROME. I am not new to tech skills or tools but i have not been maxing out my potential due to the fear of not being good enough. VA skills and tools, Airbnb, Web Design, i have fair knowledge to work with this but i keep learning more because i think i need to be better but while doing this i'd see newbies getting gigs and losing them, learning on the way. So, i only had confidence to pitch to people i know abroad and relied on their referrals. Now i decided not to wait till i am remembered and stick with my web design services, but i have no social presence and while putting my past work together, i keep seeing more solid designs and thinking "maybe i should learn Figma, or UI/UX" but i don't want to, even if i think mine seems not too good, i know of people with worse designs (template editing) that gets gigs, and i who custom build on WordPress don't get gigs. These are WordPress websites i built: https://juliementalhealthservices.com/ https://restorationwellnesscenterinc.com/ https://onyeachufamilynursepractitionerllc.com/ https://evatouchbeauty.com/ My Upwork also seems to be blacklisted because i opened it about 4 - 6 years ago and never used it, no matter what changes and optimization i do, i don't get views. Do i have to start creating content before reaching out? Do i need a sample website in prospect industry before i can pitch them? - cleaning website to pitch cleaning business My head is filled with questions, i need help getting out of this phase. Thank you for giving me this opportunity.
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Responses

Members can add encouragement, lessons and practical reflections.

Good evening ma'am. Thank you for responding. My name is Taiwo, didn't mean to post anonymously. Yes i also think positioning is the issue, the amount of times i change my LinkedIn title is bizarre. I guess being able to solve a clients problem should be prioritized to making a pretty design. Yes, after going through your comment i decided i could approach business by doing an audit of their current website conversions, i think this could turn a cold lead warm. Thank you so much for the breakdown. I appreciate it alot. I'd be waiting to learn from Coach Gift too.

6/29/2026, 4:51:23 PM

Gift Imasuen

Learning Experience Specialist & VA Mentor

L3

Hello poster, I will drop a comment on this tomorrow.

6/28/2026, 8:40:24 PM

Gift Imasuen

Learning Experience Specialist & VA Mentor

L3

Thank you so much for sharing this honestly. First, I want you to know that you are not alone in this phase. A lot of people are not stuck because they don’t have skills. They are stuck because they don’t know how to position the skills they already have. From what you shared, I don’t think your main problem is lack of skill. You already have web design knowledge, Airbnb knowledge, VA skills, and experience building websites. The issue now is how to bring all these skills together in a way that makes it easy for the right people to understand what you do and why they should work with you. If I were advising you closely, I would not tell you to keep positioning yourself only as a “web designer,” especially now that basic website building is becoming very competitive and many people can create simple websites with templates or AI tools. Your advantage should not just be “I build websites.” Your advantage should be that you understand a specific industry and can support that industry better. For example, from everything you listed, real estate/property support looks like a strong direction for you. You can position yourself as a Real Estate VA or Real Estate Digital Support Specialist who helps property businesses with websites, landing pages, Airbnb listing support, property research, listing optimisation, admin support, client follow-up, and other backend tasks. That way, you are not limiting yourself to only web design. If a client does not need a website today, they may need help with their Airbnb listing, landing page, admin work, property research, or client communication. But everything still sits under one clear industry: real estate/property businesses. This also makes your content easier. Instead of thinking, “What should I post as a web designer?” you can start creating simple posts around things like: How property businesses can make their websites clearer What a good Airbnb listing should include Why real estate businesses need landing pages Mistakes property businesses make online How a VA can support real estate agents or Airbnb hosts On the sample website question, you don’t need to create a sample website for every industry before pitching. But once you choose an industry, it helps to have one or two strong samples or case studies that show you understand that type of business. So yes, if you choose cleaning businesses, a cleaning website sample can help. But if you choose real estate/property, then your samples, portfolio, and messaging should speak more to that space. For Upwork, I honestly don’t think your account is blacklisted just because you opened it years ago and did not use it. It may be more of a positioning issue. If your profile is saying too many different things at once, clients may not know where to place you. It is like someone needing a doctor, but the person’s profile is also saying accountant, baker, and designer at the same time. Even if the person is skilled, the message becomes confusing. So my advice is this: Choose an industry, not just a service. Since you already have different skills, let the industry bring them together. Real estate/property support may be a good place to start based on what you already know. Then update your profile, portfolio, content, and outreach to reflect that direction. As you begin getting clients, you will start seeing which service people request more from you. That will help you know whether to go deeper into websites, Airbnb support, landing pages, admin support, or another area. And please don’t wait until you feel 100% ready. Confidence grows from doing, not from learning forever. Start with what you know, package it clearly, pitch with direction, and improve as you go.

6/30/2026, 7:14:40 AM

Faith Okpoyo

Executive & Administrative Virtual Assitant

L1

Can I be honest with you? You’re making real progress. The fact that you have real client work is ENOUGH PROOF that someone trusted you enough to pay you (or at least let you build for them). That’s evidence, NOT impostor syndrome. Personally, I think your problem is positioning and consistency. Here’s my suggestion: 1. Stop comparing your work to designers when you’re selling WordPress development. Clients who need a business website often ask: * Will this website help my business? * Will it work on mobile? * Can people book appointments or contact me? * Can I trust you to finish the project? 2. You don’t need to learn Figma before selling WordPress websites. Could it help? Sure. Is it stopping you from getting clients today? Probably not. There are WordPress developers making a full-time income without being UI/UX designers. They solve business problems, not design competitions. 3. No, you don’t need a huge social media presence before outreach. Social content helps build trust, but it’s not a prerequisite. You can absolutely: * identify businesses with outdated websites, * send personalised outreach, * explain one or two improvements you noticed, * and show relevant examples from your portfolio. 4. Do you need a sample website for every niche? Not necessarily. If you’re pitching a cleaning company, you don’t need a cleaning website in your portfolio. You need to explain why your experience building service-business websites transfers to them. Don’t buy another course or learn another tool until you’ve sent 100 personalised pitches. I hope this helps.

6/28/2026, 6:25:20 PM

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